• Outback Steakhouse and LongHorn Steakhouse are both popular steakhouse chain restaurants.
  • I went to an Outback Steakhouse in Manhattan and a LongHorn Steakhouse in Queens to see how the dining experiences compared.
  • I ordered the same meal at each restaurant: a house salad, the chain’s most popular appetizer, a house margarita, and a bone-in rib-eye steak with a loaded baked potato and a side of vegetables.
  • The quality of the food at LongHorn was better, and I was especially impressed by the house margarita and the signature appetizer. However, the fantastic service at Outback set a sky-high bar that LongHorn fell far short of.
  • Visit Business Insider’s homepage for more stories.

LongHorn Steakhouse tied for sixth place among America’s favorite chain restaurants in a recent Market Force survey.

Outback Steakhouse trailed in a tie at No. 14, even though it has nearly 1,000 locations, almost twice as many as LongHorn.

Having grown up in the Pacific Northwest, I’d never been to a LongHorn Steakhouse. I’d eaten at an Outback at some point during my adolescence, but LongHorn had never been on my radar in quite the same way.

So what was the difference? A chain-restaurant steak by any other name would taste as savory – or so I thought.

I went to the Outback Steakhouse in Manhattan and the LongHorn Steakhouse in Queens. I ordered the same meal at each: a house margarita, a house salad, the most popular appetizer, and a bone-in rib-eye steak, medium-rare, with a side of loaded baked potato and steamed vegetables.

Here's how they compared:


Manhattan's Outback location doesn't look very thematic from the outside.

Foto: sourceIrene Jiang / Business Insider

Inside, the steakhouse relies on paintings and decor to evoke "Australia." It all feels very drywall-and-paint.

Foto: sourceIrene Jiang / Business Insider

However, my server was effusively friendly, helpful, and attentive.

Foto: sourceIrene Jiang / Business Insider

LongHorn Steakhouse is ostensibly Texas-themed, but it looks pretty generic from the outside.

Foto: sourceIrene Jiang / Business Insider

The decor inside is also fairly subdued, relying on paintings and sculptures to evoke the restaurant's Texas-ness.

Foto: sourceIrene Jiang / Business Insider

Booths and tables were dimly but pleasantly lit. My server was very friendly, but also very absent. The restaurant was all but empty.

Foto: sourceIrene Jiang / Business Insider

Read more: America's first mall is about to be redeveloped into offices, homes, and an NHL training center. We went inside and found it eerily empty.


Outback's bread presentation was impressive and came with a nifty knife.

Foto: sourceIrene Jiang / Business Insider

But everything on the pallet had about as much substance as its plastic core. The honey-oat bread was hot but surprisingly airy and sweet.

Foto: sourceIrene Jiang / Business Insider

The whipped butter was easy to spread, but it was like consuming a cloud.

Foto: sourceIrene Jiang / Business Insider

The bread at LongHorn was presented nearly exactly the same as at Outback. It was also hot and fresh. It had a similar honey-wheat flavor but was denser and much less sweet.

Foto: sourceIrene Jiang / Business Insider

However, it's served without a knife, meaning I had to use a heavy steak knife to cut and butter it.

Foto: sourceIrene Jiang / Business Insider

The butter was solid, not whipped, making it harder to spread. Once on the bread, it had a beautiful melt. The bread itself had a solid crust but was oddly doughy in the center.

Foto: sourceIrene Jiang / Business Insider

I was amused that LongHorn even branded its water. Outback did not.

Foto: sourceIrene Jiang / Business Insider

Outback has a wide selection of margaritas, but its house margarita is the Sauza Gold Coast 'Rita.

Foto: sourceIrene Jiang / Business Insider

The rim of salt quickly disappeared into the sickly sweet and sour blended drink. It's too sweet to drink very quickly or very much of.

Foto: sourceIrene Jiang / Business Insider

A margarita at LongHorn is apparently actually 2.5 margaritas. It was shaken and poured at my table, and I was impressed by the generous refill.

Foto: sourceIrene Jiang / Business Insider

It's called the Perfect Margarita, which is like naming your kid Beautiful — an invitation for people to prove you wrong.

Foto: sourceIrene Jiang / Business Insider

But this margarita deserves the self-accolade. Unlike Outback's blended margarita, LongHorn's Perfect Margarita wasn't too sweet, and it had a juicy, fruity flavor that balanced well with the tequila. It's dangerously drinkable.

Foto: sourceIrene Jiang / Business Insider

Outback's salad overcompensated for its bland vegetable base with a Tonka-truck-load of shredded cheese and croutons.

Foto: sourceIrene Jiang / Business Insider

It's more of a lip-service salad than anything else.

Foto: sourceIrene Jiang / Business Insider

The balsamic dressing was overwhelmingly sweet. Nothing in the salad was expressly bad — it's just less than the sum of its mediocre parts.

Foto: sourceIrene Jiang / Business Insider

LongHorn's salad looked much more appetizing. It's always a good sign when a salad is colorful.

Foto: sourceIrene Jiang / Business Insider

The basic ingredients of LongHorn's house salad are similar to Outback's, but having mixed greens instead of plain lettuce makes such a difference.

Foto: sourceIrene Jiang / Business Insider

I actually thoroughly enjoyed this salad. It was light and balanced, and the balsamic dressing wasn't too sweet. Unlike Outback's salad, it didn't lean on cheese, croutons, and sugar for its flavor.

Foto: sourceIrene Jiang / Business Insider

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Bloomin' Petals, the single diner's version of Outback's most popular appetizer, comes with a side of horseradish Bloomin' sauce.

Foto: sourceIrene Jiang / Business Insider

They were burnt, undercooked, and soaked with grease — all indicators that they had spent too much time in a deep fryer at too low a temperature.

Foto: sourceIrene Jiang / Business Insider

But the horseradish sauce was the petals' saving grace. It hit all the right flavor notes: salty, savory, and spicy.

Foto: sourceIrene Jiang / Business Insider

My server told me that the Wild West shrimp were one of the most popular appetizers on LongHorn's menu.

Foto: sourceIrene Jiang / Business Insider

I'm not sure what was so wild or Western about these shrimp, but they were piping hot, so I wasn't complaining.

Foto: sourceIrene Jiang / Business Insider

They were perfectly fried: light and crispy on the outside, and light and soft on the inside. I was impressed that the shrimp weren't overcooked at all. However, I expected more flavor from the breading or marinade.

Foto: sourceIrene Jiang / Business Insider

I wasn't sure how one was meant to eat the pickled-pepper toppings, so I improvised. They provided the kick I'd hoped for from the dish, but I wish they were more incorporated into the shrimp.

Foto: sourceIrene Jiang / Business Insider

Outback's loaded baked potato was swathed in my favorite baked-potato condiment, sour cream. The green onions were generous too, though the potato seemed light on cheese and bacon.

Foto: sourceIrene Jiang / Business Insider

But don't judge a baked potato by its jacket. Inside this softest of spuds was a hidden reservoir of gooey melted cheese.

Foto: sourceIrene Jiang / Business Insider

LongHorn's loaded baked potato was slightly larger than Outback's, and boy was it loaded.

Foto: sourceIrene Jiang / Business Insider

It had a balanced array of toppings: cheese, sour cream, bacon bits, and green onion. Outback's baked potato was hard to beat, but this one was just that good. It was cheesier and bacon-ier without sacrificing the sacred union of sour cream and potato.

Foto: sourceIrene Jiang / Business Insider

Outback's plate of mixed steamed vegetables is a horror to look upon for anyone who eats their vegetables stir-fried.

Foto: sourceIrene Jiang / Business Insider

It seems to me that if you're going to steam vegetables, you might as well boil them, blend them, and chug them while holding your nose. These were so mushy and bland that it hurt my veggie-loving soul.

Foto: sourceIrene Jiang / Business Insider

Unlike at Outback, LongHorn's steak comes with only one side, so I had to order an extra side of steamed broccoli, which looked welcomingly green.

Foto: sourceIrene Jiang / Business Insider

Their texture was much better than that of Outback's broccoli, but they were just as offensively bland. I did appreciate the tender crunch, but someone should tell LongHorn that broccoli isn't allergic to salt.

Foto: sourceIrene Jiang / Business Insider

It was time for the main event at Outback: a 24-ounce bone-in rib-eye cooked medium-rare.

Foto: sourceIrene Jiang / Business Insider

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I initially mistook the blackened spice mixture on the outside for char. Alas, there was no char. The steak was cooked unevenly and riddled with tough sinew.

Foto: sourceIrene Jiang / Business Insider

Outback steak, thy name is gristle. The spice mixture tasted great, but its grittiness was distracting. The steak was also oversalted in places.

Foto: sourceIrene Jiang / Business Insider

When she set down the LongHorn Outlaw rib-eye, my server asked me to cut into it to see if it was cooked to my liking. It was a little rarer than medium-rare, but I was fine with that.

Foto: sourceIrene Jiang / Business Insider

I was alarmed by the opaque white film on my steak before I realized it was probably seasoned butter of some sort.

Foto: sourceIrene Jiang / Business Insider

The steak was fatty with a crispy outer char, but the meat just tasted watery. It was slightly undersalted, and I got the sense that the steak relied on its butter sauce for most of its flavor.

Foto: sourceIrene Jiang / Business Insider

The steak's texture was better than that of Outback's rib-eye, but barely. Though it wasn't as gristly, it was still a pretty messy steak.

Foto: sourceIrene Jiang / Business Insider

I didn't get dessert at Outback, and I hadn't planned to get dessert at LongHorn either, but then I saw the steak-and-bourbon ice cream on the menu and knew I had to have it.

Foto: sourceIrene Jiang / Business Insider

Read more: I tried 5 signature burgers from major chains, and the winner was obvious


It's flavored with steak spices, Jim Beam bourbon caramel sauce, and bits of what is essentially beef jerky.

Foto: sourceIrene Jiang / Business Insider

I was thoroughly confused, but also thoroughly intrigued. It was salty, sweet, creamy, beefy, and slightly bitter. Beef jerky was the dominant flavor, and I couldn't really taste the bourbon.

Foto: sourceIrene Jiang / Business Insider

Outback's food was largely not as good as LongHorn's. Notably worse were the Bloomin' Petals, the house salad, and the margarita. However, Outback's steak, veggies, and baked potato were almost as good as LongHorn's.

Foto: sourceIrene Jiang / Business Insider

LongHorn really impressed me with its aptly named Perfect Margarita, expertly fried shrimp appetizer, well-balanced baked potato, and surprisingly delicious house salad. Still, its steak and steamed vegetables left much to be desired, even if they were marginally better than Outback's.

Foto: sourceIrene Jiang / Business Insider

However, Outback's service outshone LongHorn's. My server at Outback frequently checked to see if I needed anything but didn't rush me at all. I felt completely taken care of, even though the food wasn't quite as good. At LongHorn, I had a hard time getting my server's attention even though the place was empty.

Foto: sourceIrene Jiang / Business Insider

But service, like decor, is specific to each LongHorn or Outback location. And while none of the food I had at Outback compelled me to go back, I'd go back to LongHorn for the shrimp and margaritas — if not for the steak. For that reason, LongHorn was the winner.

Foto: sourceIrene Jiang / Business Insider